Repair guides for Android cell phones manufactured by ALCATEL One Touch.

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I can't download or update apps

I have a alcatel onetouch and i can't download or update apps in my google play store error 492 keeps popping up i really need help

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Chosen Solution

Hi @megan1990

Try clearing the Google Play Store Cache.

Go to Settings > Manage Apps > Swipe to "All" scroll down to Google Play store > Clear Cache & Data.

Restart phone and then try to download / update an app

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