Released September 25, 2015. Model A1688/A1633. Repair of this device is similar to previous generations, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 64, or 128 GB / Silver, Gold, Space Gray, or Rose Gold options.

823 Questions View all

no touch after iOS 11 update only with the Display from fixit 6s 6sP

At the moment we have a big problem with the Display from ifixit on iPhone 6s. The touch stops working after an update on iOS 11. We need to replace the Displays of some customers that already updated on iOS 11. Anyone with same experience? We informed every customers, who got an ifixit Display for iPhone 6s and 6s Plus. We tested the Displays of ifixit on several versions of iOS including the latest beta before we started our exchange program. The touch is still not working. We even tested the replacement of the chipset on the Display. We replaced it with a chipset from an original unit, but the LCD and Touch are not compatible with original Chipset. Apple did an update on their drivers. But I´m really wondering that this mess with the touch occurs only with the Display for iPhone 6s and Plus. We only order Displays from ifixit, to to ride out a short until the Display from our other supplier arrive from China. This supplier supplies us with aftermarket and refurbished Displays. Both units work on iOS 11. Do you have the same experience? Will ifixit start an exchange program for iPhone 6s? And I´m really wondering that ifixit did not inform its pro members. This is a very poor B2B support. We contact the eustore, but we got no answers since 3 days.?! This is just not okay. They don´t have a telephone number just an email support where nobody answers.

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

3 Answers

Most Helpful Answer

Hopefully some of the iFixit folks will see this thread.

@kyle

Here's there contact info, I would just simply call:

help.ifixit.com

♥ IFIXIT

+1 (805) 464-0573

1330 Monterey St,

San Luis Obispo, CA 93401

Was this answer helpful?

Score 2

Comments:

Yes but I need to contact the German resale company. But thanks.

by

It sounds like the German reseller isn't offering you any real support. Call the head office...besides, that where the real decisions are made.

by

Update 2017/10/11 - Apple just released iOS version 11.0.3 and it claims to address the Touch Failure on aftermarket screens. For those of you that have been waiting for an official fix, it appears to be here. Make sure to comment below if this update solves your problem.

by

Add a comment

Reinstall the Touch ID and front face camera flex cable after ungrading the ios 11.

Was this answer helpful?

Score 0

Comments:

Does not work for me.

by

Add a comment

Ok problem is gone since iOS 11.03. The ifixit screens are running with this firmware version. Thanks to apple.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Marius Werdecker will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 29

Past 30 Days: 97

All Time: 97