Before merging with HP, Compaq manufactured a full range of laptop computers. Now they are manufactured by HP mostly with basic features.

291 Questions View all

Why won't my laptop screen turn on?

Whenever I try to turn on my Compaq/HP Presario CQ62 (a relatively old laptop), the screen doesn't turn on with the rest of the laptop. You can hear the fan running and the keyboard LEDs light up correctly, but the screen shows absolutely no signs of life. This happened to me a couple of days ago, and I googled a few fixes for it, and turning it on at a thirty degree angle worked that time and I didn't have a problem with it until today.

Here's a list of things I've tried that have failed:

Turning on the laptop at a thirty degree angle

Turning the laptop off, taking the battery out, unplugging it, and then pressing the power button for 30 seconds, 1 min, and then 2 minutes.

Various key operations.

Removing the RAM sticks and moving them around.

I've tried just about everything, and I fear my trusty laptop might be finished. Help would be appreciated! Thanks!

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment
New Battery = Faster iPhone
Fix Kits starting at $16.99

2 Answers

Chosen Solution

Hi @wilburytwist ,

1. Connect an external monitor to your laptop and check that its' display is OK when the laptop is turned on with the lid open.

2. If the external monitor shows a display and the laptop's LCD screen doesn't, shine a torch at an angle close to the LCD screen and see if you can detect an image on the screen at all. It will be very faint, so doing this in a darkened room may be an advantage.

If you can see an image (the same that is on the external monitor) then you have a backlight problem. This could be caused by a faulty backlight or a faulty backlight cable.

Here is a link to the service manual for your laptop, which may be of some help, if it is the backlight (or cables ) that is the problem. It describes how to access them for removal etc.

3. If the external monitor also shows no display then you have a GPU problem on the system board

Hopefully this is of some help

Was this answer helpful?

Score 1
Add a comment

my guess is that the connection from the screen to the lower half is loose, hence you were having to use the laptop at an angle because it wasn't completely loose. I would recommend you trying to connect the laptop to a monitor, or tv via the vga port as a temp solution and to make sure that it entirely is the monitor; i would recommend you take the laptop apart from the bottom and look for a connector around the big circuit board that looks like it came from the monitor portion of the laptop

Was this answer helpful?

Score 0
Add a comment

Add your answer

Micah Williams will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 23

All Time: 71