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Right to Repair


Released September 16, 2016. Models A1661, A1784, and A1785. Available in 32, 128, or 256 GB configurations in Rose gold, gold, silver, black, jet black, and (Product)Red.

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iPhone 7 plus not working

Hi Guys,

I just updated my Iphone 7 plus to the new ios 11, after the update phone isnt responding as it should, touchscreen is taking years in responding to swipes, same for the apps take !&&* lot of a time in opening up, Sound isnt working either not in calls, ringtones, games or music etc.

I reverted back to IOS 10.3 and its all fine but not on ios 11

I had my phone's screen repaired (aftermarket) because of the damage and I read somewhere its because of that the new ios isnt working

I will be very glad for any help

plus I live in Pakistan and to my knowledge there is no apple genius bar here.


Answered! View the answer I have this problem too

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Has the phone been damaged before? Not by ios.


Yes as I said I had its screen repaired because of the water damage the board of product also got short circuit because of that so they replaced both of them


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There are widespread reports of aftermarket screens not working with iOS 11. The only thing to do right now is to stay on iOS 10 (or go back while you still can) until this problem is solved by Apple, assuming they want to resolve it, or get an OEM quality screen.

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I already paid 1800$ for this screen thinking its OEM quality, Are there any chances that Apple would fix it?


Is that USD (US dollars)? That seems wrong on so many levels. You could look at this (iPhone 7 Plus Screen). "Choice" screens at iFixit are OEM level quality.


@omer257 There's a change, but its highly unlikely. Reverting to 10.3.3 is the easiest solution to get your phone back in usable condition. We've seen things like this in the past, and with enough uproar they usually get handled in a timely fashion by Apple. Fingers crossed.


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iOS 11.0.3 update is supposed to have corrected some problems with iOS 11 running on an iPhone with replacement screen. It wasn't available at the time of your post. Wondering if you are up to date and if you are still having the same issues.

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Omer Farooq will be eternally grateful.
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