The larger version of Samsung's newest flagship phone, the Galaxy S8+. Released in April 2017.

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Can not charging the phone is very cold

can not charging because the phone is very cold

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@dramh this is usually battery related. you phone is a new phone so before you do anything to it, have it fixed under warranty. It is only a few month old and it will not get better with time

Update (09/21/2017)

@dramh the contacts for the battery temperature sensor are near the top of the charger. Try to attach the wireless charger to the phone. Once it is connected try to turn the phone on.

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