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Released September 16, 2016. Models A1661, A1784, and A1785. Available in 32, 128, or 256 GB configurations in Rose gold, gold, silver, black, jet black, and (Product)Red.

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New Screen is black but phone can be detected by iTunes

I had an iPhone 7 Plus come in today with a broken screen. The client says the bad screen showed lines yesterday when plugged in. Today after trying 2 new screens and the old screen, nothing happens on screen. No vibration as if the phone comes on or anything. However, when you plug the phone in to a computer, it is recognized be the computer and iTunes. All ports have been cleaned and look brand new. What could be the issue?

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If you already tried replacing the screen with 2 verified working ones. The issue is most likely logicboard related. Without looking at the phone I would say it's related to the backlight fuse to the LCD.

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