The phone won't charge after battery overheating

the phone has stalled during use and the battery has overheated, when the charger is plugged in i get the message: battery alert... the battery temperature is abnormal,charging has been stopped.

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@rosioaratudor Have you tried turning off your phone for a few hours until the battery is cool, and then turning it back on? and doing what you just did before?


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Most Helpful Answer

Try leaving the device off for a day or so.

If it does not work:

Consider getting it repaired for a battery replacement. Remember to not play with it on for too long, turn it off if not playing and do not overcharge it.

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