Skip to main content

Repair Guides for HP Desktops.

343 Questions View all

My Computer is being weird? Help!

My computer is an HP and when I turn it on it goes to the sign in screen, as usual, but when I try a log in it gives the normal loading screen than blacks out. I can sometimes see and move the little pointer. I'm useless at computers, please help!

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

3 Answers

Most Helpful Answer

@nerdyhuman "log in it gives the normal loading screen than blacks out. I can sometimes see and move the little pointer" sounds like a settings/driver issue. Let us know what model your HP is and what operating system your computer uses. Something like Windows 7,8 or 10 so we can try and assist you further with that.

Was this answer helpful?

Score 3
Add a comment

Try Control Alt delete, start new task, explorer.exe

Was this answer helpful?

Score 1
Add a comment

I haven't seen a problem like this...

Have you taken the cover of the pc off and blown it?

Usually the dust clogs the fans which leads to overheating and then black screen.

Was this answer helpful?

Score 0

2 Comments:

No, I haven't done that yet but I don't know what the cover is or how to take it off.

by

on mine its a panel on the left side of the power button that the whole thing can be removed, i don't blow in there at all- I stick a nozzle from vacuum in to actually clean it not disperse dust everywhere, eh. I'm unable to state what your issue may be, nor your resolution- but I do know how to remove a panel and clean

by

Add a comment

Add your answer

Lillian will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 96