Bose's consumer range of active noise-cancelling headphones are called "QuietComfort".

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Noise Cancelling Shorting Out

When I slide the control to Noise Cancelling, headphone keeps shorting out and goes in and out between total noise cancel and regular sound. Any suggestions?

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2 Answers

Hi Erica, have you tried replacing the batteries and or connecting to another device?

Bose QuietComfort 25 Battery Replacement

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I have a similar problem, but for me the problem is actually the button itself, just touching it triggers static and it keeps dropping the right channel regularly.

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I have this problem too. I fixed it placing a small paper between the button (in "off position") and the headphone panel. It pushes the button a few mm inside the headphone and it appears to solve the problem. I think its a contact failure

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Erica Rubenstein will be eternally grateful.
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