Released on September 19, 2014, this 5.5" screen iPhone is the larger version of the iPhone 6.

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Why is it my phone won't turn on?

My phone has already a broken glass on the right side (top), but it still working. After how many months I think 3, my phone was drained and I tried to open or charged it for how many hours but nothing happened, it won't turn on. What do you think is the problem? The screen or the battery? Answer please.


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Normally I would suggest replacing the battery as the first step. How was the battery life before this occurred? Was it good and then the phone just died? Or has the phone been gradually getting less and less time on each full charge?

Try to connect your phone to an iTunes enabled computer. Does iTunes recognize your device? If itunes does recognize your device, then shine a bright flashlight on the screen. Do you see a dim image? If so, you have a backlight problem. If you don't see an image, then you probably have an LCD issue. Both of these problems can be caused by either a bad screen or logic board issue. At that point, you will need to try a screen to see if the problem is solved or not.

If iTunes does not recognize your phone, then it could be a bad battery or a logic board issue. Unfortunately, the only way to troubleshoot this is to try a new battery. All of this requires that you buy parts. It might be simpler to have it looked at by a local repair shop.

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Great answer @refectio! Only thing I'll add is that sometimes, brackets get loose, and connectors decide to pop out of place with almost no force applied to it. Once you tried the above steps, I might open it up and just check the connections to see if it's an easy "Plug back in" fix. Good luck!


Thanks for reminding me @soria. Yeah, I tend to forget about that possibility because most of what I see is beyond the connector stage.


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