Entry level laptop introduced in 2015. Comes in a range of processor options from the Celeron to the Core i7. Also comes with a few AMD processors, but most are Intel based.

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My Password Screen is not showing up?

I just logged on and it powers on normally but when the password screen shows up its a blank screen I've restarted it and it still doesn't work. What's going on?

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Chosen Solution

Hi @taza, it seems your OS is not loading correctly, what operating system are you using?

your OS could be corrupted.

Perform a hard disk check on your laptop.

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windows 10 the latest version

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