Repair guides for Windows cell phones manufactured by Microsoft.

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How do you disable the recovery key without knowing the phone number

How do you disable the recovery key without knowing the phone number or Microsoft account info only the IMEI and SIM numbers

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Timothy -- The phone number is not necessary for this process. It sounds like you have encountered the Reset Protection system which requires a recovery key. To obtain that, you need the Microsoft Account information of the phone's previous owner. Without the recovery key, you will be unable to reset the phone.

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