Released September 25, 2015. Model A1688/A1633. Repair of this device is similar to previous generations, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 64, or 128 GB / Silver, Gold, Space Gray, or Rose Gold options.

1855 Questions View all

Blank screen, Itunes sees it, what next?

phone 6s that died, suddenly froze and screen went blank, no audio, no vibration. No issues with touch before this happened. Thought it was dead, mainly because it no longer makes any noise and when you flip the silence switch it doesn't vibrate. Should be talking or responding to home button because voice over is on.

When Plug it into the PC, Itunes recognizes it and ask for user input on the phone, Phone has no display, makes no sound doesn't seem to respond to any touch. When I press the home and power, it disconnects, seemingly restarts and then reconnects and itunes comes back up. asking for user input on . Also, it is drawing around 910 milliamps when plugged into the charger w/ usb power meter. I attempted to shine light and look carefully, it's definitely not backlight. Only thing tried is pulling screen to look reseat connectors, and look best I could for anything obvious. While I won't be able to resolder components lacking tools and skill and probably send it in for repair eventually, Would love to possibly be able to diagnose it. Any tips on what to look at next?

Update (08/25/2017)

Hello, Could bad screen prevent the other stuff like no audio and no vibration?

Answered! View the answer I have this problem too

Is this a good question?

Score 1
Add a comment

Free shipping on all orders over $100 or containing a Pro Tech Toolkit!

Browse Our Store

2 Answers

Chosen Solution

I recommend trying another screen if possible.

Was this answer helpful?

Score 2
Add a comment

I'm not sure if this would be of any help or not...but thought I'd take a crack at it.

I found it hard to tie the Vibration, sound and image together as one issue...but after looking at the Schematic, I noticed that the mute switch on the side by volume and the volume connectors plug into connector J4700

Block Image

They are controled by "Dual LED Strobe driver U3300

Block Image

Block Image

and there is a "PP_LED_BOOST_OUT" circuit on pads A3, B3, and C3 that sit right next to A4 and B4 "PP_LED_DRIVER_COOL"...

Maybe there is something to it and maybe I am way out in left field, but thought I'd add it in case it helped :)

Block Image

Was this answer helpful?

Score 1
Add a comment

Add your answer

John will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 3

All Time: 97