Fix Your Stuff Community Store

Released May of 2014. The Motorola Moto E is also known as the Motorola XT1022.

35 Questions View all

Options

Screen issue, turns blank after pressing power button.

Hi,

I am facing an issue with my device, wherein, whenever I lock the screen, it turns black. I then have to press power button and somehow switch off the phone . The phone works as usual after boot but, the moment the screen is locked, same thing happens again. Is it a software issue or screen is damaged?

Please help.

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest

Options

Most probably a software issue, my suggestion is to take a full backup of the things and do a factory reset. make sure that the screen doesn't turn black during both back-up and factory reset.

Keep a close eye on it.

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

Sahil Srivastava will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 20