Rep: 11
1
I have reset the SMC as well as a PRAM reset and it sounds as if it running but the screen is black. I can hear the fans and the light on the apple turns on but when I open the laptop the screen is just blank.
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"Powered On" Do you mean you 'see' your desktop & app icons? If that is correct your internal display assembly has a problem.
Can you give us your exact model by looking up here: EveryMac - Lookup. Plug in your systems serial number which can be found under 'About this Mac'
Once you know paste the systems URL here so we can correctly identify what you'll need to do to fix your system.
Here's the IFIXIT guide to replace the display assembly for your system: MacBook Pro 15" Retina Display Late 2013 Display Assembly Replacement and here's the needed part: MacBook Pro 15" Retina (Late 2013/Mid 2014) Display Assembly - Apple P/N 661-8310. IFIXIT only has two B quality (used) in stock presently.
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5 Comments
does it randomly shutdown after a little while?
by Oros
No it does not stays on. I have to force shut it down because he gets too hot.
by Cristina Yinbaker
Have you tried connecting an external monitor to your system. Does the desktop icons show up then?
by Dan
When I connected it to the monitor it screen stayed powered on but as soon as I remove it it goes blank and starts to restart on it's own.
by Cristina Yinbaker
Your systems specs: MacBook Pro 15" 2.6 GHz i7 (Late 2013) Dedicated Graphics
by Dan