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Why isn't the sound working?

A couple days ago, the sound was perfectly fine, but when I woke up the next day, nothing audio wise was working. I even tried to plug headphones in, but that didn't work either. Also, on the phone itself, videos are lagging so badly, that I can't even watch them. The phone can't even record sound, which makes me worry about calls, because most likely, those won't have sound either. I only bought this phone to take calls, and use apps, which is hard, when not even vibrate is working on it.

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I have the same issue as well. I bought the phone last night and when I go to make calls I can not hear anyone but they can here me. When the phone rings when you call someone you are not able to hear that but when they call me I can here the call come in

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I suggest a factory reset. This will delete all data and hopefully restore the phone to factory condition. You'll need to back up your photos and anything else bore you do this.

  1. Install Google photos or other free cloud service and back up all your photos and videos.
  2. Move any music to your computer.
  3. Save your contacts
  4. Go to settings. Select backup and restore. Make sure you have everything set to backup.
  5. Reset your phone.

That should do it.

Hope this helps!

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I think u should just get a new phone overall I am eleven can u please pay me on cash app KandrisCooper

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