Fix Your Stuff Community Store

The BlackBerry Priv is a slider smartphone developed by BlackBerry Limited. Following a series of leaks, it was officially announced by BlackBerry CEO John Chen on September 25, 2015, with pre-orders opening on October 23, 2015 for a release on November 6, 2015. It can run up to Android 6.0.1.

23 Questions View all

Options

Wi-Fi Mac adress stuck at 02:00:00:00:00:00

Hello everyone,

For a few days now, i can't activate le wi-fi on my BlackBerry Priv. When I go in the option to activate the wi-fi, it keeps loading and it show no wi-fi in the list. After a few research, i've discover that the MAC address for the Wi-fi is stuck at 02:00:00:00:00:00.

Here is a liste of what i've tried to solve the problem (with no sucess):

1- Reboot the phone a few (lots of) time

2- Pull the sim card out, no wi-fi

3- Replace the sim card

4- Let the battery drain until the phone shut-off and charging it again

Hope someone will be able to help me , cause i kind of like this phone :(

Answer this question I have this problem too

Is this a good question?

Yes No
Score 2
Add a comment

4 Answers

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

Hi Stephane,

Can I ask if the phone was purchased second hand? Also, is the phone Rooted?

If so I would recommend wiping the phone fully, if that doesn't work is flash the firmware back onto the device.

It seems that the MacAdress is either Spoofed on a software level or someone has tampered with the phone's root files...

Thanks!

Ben

Was this answer helpful?

Yes No
Score 1

3 Comments:

Hi Ben,

thanks for the quick reply !

I've purchase the phone second hand directly fron my provider and it as not been rooted. So I think the next step before heading to the repair shop is to do a factory reset.

Stephane

by

My iPhone 11 shows the same MAC address. Should I be concerned and if so, why?

by

Hi Ben my phone is the same my Mac is 02:00:00:00:00:00 no matter what device I use I need help

by

Add a comment

Options

My iPhone 11 shows the same as well as my 6s. Should I be concerned? If so, why?

Was this answer helpful?

Yes No
Score 0
Add a comment

Options

Hi Stephane, were you able to solved it? I have a One Plus 2 phone with Android 6.0.1 and weeks ago just happened that to me and I do not know how to fix if.

Regards.

Was this answer helpful?

Yes No
Score 0
Add a comment

Options

Hi guys my priv is the same. Just shows loading but cant switch on the wifi and this problem drains battery so fast bcuz loading continues all the time

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

Stephane Pepin will be eternally grateful.
View Statistics:

Past 24 Hours: 3

Past 7 Days: 8

Past 30 Days: 25

All Time: 9,776