I first booted up the Laptop and it goes to a sign in screen

How am i supposed to know what the ID and passwords are? How do i get in?

Also is this normal? this is obviously not the "first use" if someone already input a login password...

Answered! View the answer I have this problem too

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Note: The operating system is Windows 10 64 and it is pre-installed, if it was unclear literally the first thing i see when i open the Laptop up for the first time is a sign in screen

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Did you get this laptop new or used? Have you just tried hitting accept and seeing if it lets you in? Where did you buy the laptop from?

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I bought the Laptop new at Amazon, this is what i bought:

https://www.amazon.com/gp/product/B011KF...

and yea i tried signing in and all kinds of combos like writing ASUS and the model and the serial number but nothing works

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f you have no another administrator account in the system, you cannot sign in Windows to reset it. If your PC is on a domain, your system administrator must reset your password. If you're using a Microsoft account, you can reset your password online. For more info, go to the Reset your password o Windows 10 or Windows 7.

source:

https://www.iseepassword.com/reset-windo...

If you're using a local account, use your password hint as a reminder. If you've tried these suggestions and still can't sign in, you'll need to reinstall Windows.

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http://www.lostwindowspassword.com/windo...

You could try step 5. If not, I will find you a different option.

One question, when you hit enter, does it say something about an incorrect password or something about Microsoft accounts?

If its Microsoft accounts, a different procedure is needed and the tool from the link above will not work.

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