The Galaxy S7 Edge is the curved-screen variant of Samsung's 2016 flagship phone, the Galaxy S7. Announced February 2016 and released on March 11. Model SM-G935.

148 Questions View all

Not charging after I dropped the S7 edge in wet sand

We were taking pictures at the beach and i accidentally dropped my wife's S7 Edge in some wet sand. We rinsed it off in fresh water and let it dry as we always have even with my S8+ when i used it in salt water. Her S7 Edge started acting up a little bit with charging, it was on and off and would not stay charging. She thinks it may still have sand in the port but i cleaned it out thoroughly. Anyone know if this could be a permanent issue with the phone or do we just need to keep attempting to clean it out?

PS: Wireless charging does work

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment
Black Friday
Broken doesn't stand a chance.

1 Answer

Chosen Solution

Hi Brian!

I'm sorry to hear about your phone. My guess is that there's sand still blocking the port and/or that it needs more time to dry out. I've submerged my S7 edge in a bathtub and it took 2 days for the speakers to sound clear and about a day and a half for the charging port to function again. In the meantime, I used wireless charging.

To clean out any remaining sand, I'd use a can of compressed air (be sure to keep it upright). If you've cleaned it out sufficiently and are confident you dried it out as much as possible, there's a chance the charging port was damaged to the point of needing repaired. We do sell the Galaxy S7 edge charging daughter board which can revive your port but fingers crossed it just needs a little more time to recoup.

If you do end up repairing it, keep in mind the phone will no longer be waterproof once breaking the adhesive seal ;(

Good luck!

Galaxy S7 Edge Charging Daughter Board (AT&T) Image

Was this answer helpful?

Score 3

Comments:

Thank you so much for that information!! Yea drying it out and blowing into it with compressed air actually worked. The phone is now charging but at times it will think it is wet so it displays the check port notice but at least its charging!

by

Glad to help Brian :)

by

Add a comment

Add your answer

Brian will be eternally grateful.
View Statistics:

Past 24 Hours: 3

Past 7 Days: 48

Past 30 Days: 138

All Time: 410