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Repair information and guides for the iPhone 6S released by Apple on September 25, 2015. Models: A1688, A1633

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Display dead, want to retrieve my pictures

Good morning,

I have had my iPhone 6s for about a here and just recently started using it quite a lot as a personal hotspot device for my PC. After a couple weeks I noticed a thin greenish line right across the top where it usually starts if there is a connection. A couple days later while using the phone the entire screen flicked to that same greenish faded color. After that while on Facebook app I could see the previous previous app used being whats app slightly faded in the background, or the apple booting logo on my wallpaper. The phone then went down hill very quickly and the color got worse, darker green, then blue, purple, black and red and now is completely black. It comes on if when I charge it but get zero displace, it is black. The alarm was going off too but I could only hold the home and power button to stop it. When I plug it into the pc It identifys after after a short period, guess it charges and turns on and then says there are a couple gigs used but it cannot import any pictures or videos, says there is none. Is there anyway around this? I would love to get my data back. Thank you very much, Mike.

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It appears to be a screen issue...at least until the last part of your question. I don't understand how display issues, even if logic board related, would somehow make your data disappear.

This is what I would try if your first priority is to recover your data:

  • Remove the screen assembly, follow this guide.Remember to disconnect the battery first as the 6S has a very sensitive backlight circuit.
  • Connect the phone to an iTunes enabled computer. Use a genuine cable if you have it.
  • Start iTunes and see if it recognizes the phone. If it does, then check to see if all of the data is on there and perform a backup of the device.

If this doesn't work, then you may have a more serious problem and I would suggest you take it to reputable repair shop, preferably one that does micro-soldering and data recovery.

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Michael will be eternally grateful.
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