Released September 25, 2015. Model A1687/A1634. Repair of this device is similar to previous generations, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 64, or 128 GB / Silver, Gold, Space Gray, or Rose Gold options.

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Wont charge after dock replacement

Hi guys,

I just have this phone in for repair, i changed the dock but it wont charge. the weird thing is that if i remove the dock from the body and then connect it it will charge.

Somehow i think its shorting on the speaker, or can it be something different?

Hope you can help

Answered! View the answer I have this problem too

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Chosen Solution

It's better to have the adhesive under the charging port assembly.

My guess is that it's a defective part because I've never had this before on replacements.

Otherwise probably just not aligned properly with the charging port hole.

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If you disconnect at first battery that is okay or if is not maybe something is damaged

And is you don't push firmly the dock at the proper place the will not turn on

Good luck

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Thanks for you answer. At the moment it looks like it would only charge of i don't push the cable firmly at the speaker.


Could i Come from the gold sticky stuff from the old connector near the speaker


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