Skip to main content

Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

4994 Questions View all

Microphone not working during calls, voice notes and headphones

Hi:

I'm having some trouble with the mic of my iphone 6. Is not working during a phone call (caller can't hear me), taking a voice note, neither Shazam app can recognize any noise/song. The mic was replaced and suddenly stop working, so I started to use the headphones and problem solved.

Siri is functional using the headphones and without them. I read that Siri's mic is located near ear speaker so that's why Siri can hear me.

I've erased resent downloaded apps, hard reboot, verified the mic connection and don't find what's happening. Last thought, the headphone Jack, lightning connector, mic assembly has damaged only the mic.

What can I do to solve this problem?

Answer this question I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

The microphone for calls is on the Lightning cable. Its not uncommon at all for them to go bad. Its not common for both to go out at once but...I've seen weirder things.

Replace the Lightning cable and you should be all set.

iPhone 6 Lightning Connector Assembly Replacement

iPhone 6 Lightning Connector and Headphone Jack

iPhone 6 Lightning Connector and Headphone Jack Image

Product

iPhone 6 Lightning Connector and Headphone Jack

$19.99

Was this answer helpful?

Score 0

2 Comments:

I think that calls microphone is not in the lightning cable or you're talking about the assembly (the recommended part to be replaced)?

by

Its in the assembly.

by

Add a comment

Add your answer

Krd will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 713