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Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

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iPhone 6 not booting or detecting, motherboard issue?

Hello, I have an iPhone 6 that isn't booting. I cannot get a empty battery icon, or a "connect to iTunes" icon when put in recovery mode.I don't have much experience with hardware troubleshooting but here is the information I have gathered:

  • The issue is likely not with the battery, this device was sent to an Apple Store for a battery replacement 6 months ago. However it shouldn't be excluded as a possibility.
  • The issue isn't with the display. I disconnected the entire front of the phone (all 4 ribbon cables that are attached to the display) and then plugged the device into a computer. It wasn't being detected by iTunes. However, I can put the device in recovery mode and have iTunes detect it's an iPhone 6 in recovery mode.
  • Since iTunes can detect recovery mode, does this exclude the possibility for the lightning port to be damaged?

I have a working iPhone 5 and iPhone 6s laying around. Are there any parts of these phones I could swap with the iPhone 6 to test which component isn't working?

Could the iPhone 6's motherboard be put in an iPhone 6s to recover its data?

Thanks for any help!

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Are you getting any sort of display on the screen at all? At least an apple logo?

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Hi Jenny. Here are some answers to your multiple questions:

  • Parts are not interchangeable between the 5 series, the 6 series and the 6S series.
  • The logic board "IS" the phone so if you have an issue with it, putting it in another phone housing will not change anything.
  • The only way to recover data from an iPhone (other than via a backup) is to get the phone working nominally so that the data can be extracted via software...unless of course you spend a million bucks like the FBI did in San Bernandino.
  • You did some good troubleshooting by removing the screen and ruling out the battery is a safe assumption at this point.

Your best bet is to have the phone looked at by a reputable micro-solderer. They will diagnose the phone, usually on a no fix/no fee basis, and determine if the phone is fixable or the data recoverable.

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Jenny B will be eternally grateful.
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