kevin, in most cases this has been a hardware issue, but try this first. try to p put your iPod into Disk Mode by
- Before placing the iPod into disk mode, you should verify that it is charged.
- Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
- Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
- When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
- Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect"
If you are having difficulty putting the iPod model into disk mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center.
If you are still unable to put your iPod with a Click Wheel into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button. More on this on here http://support.apple.com/kb/HT1339
If you cannot force your iPod into disk mode and restore it, i would think you are looking toward a new battery and/or a HDD. If the battery won't charge, nothing will work properly. It's also a cheaper fix. Which version iPod do you have? Here is some more info. http://www.best-ipod-online.com/ipod-dis... ..good luck and let us know what works for you.