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Flash Nikon d3100 not working

I have a D3100, My flash pops up but does not fire, and when I put on a external flash it does not fire. I didn't see a spring on my pop up flash mechanism.

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I have a D3100, My flash pops up but does not fire, and when I put on a external flash it does not fire. I didn't see a spring on my pop up flash mechanism

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