Skip to main content

Apple's line of laptops for professional and power users. To date, the MacBook Pro line includes 13, 14, 15, 16, and 17-inch variants, with major revisions defined by Pre-unibody(Original), unibody, Retina display, Touch Bar, and SOC (system-on-a-chip) designs.

19983 Questions View all

Shift Key Stuck probable hardware issue, button not pressing right

So my shift key randomly started acting up, wouldn't allow me to enter my password bc in all caps, booting in safe mode, etc. I did all the software attempts to fix before I decided to just remove the key and see if something was stuck under there or if there was some liquid damage (even tho i haven't spilled anything on it that i know of). After removing the left shift key I found that the problem was fixed and the shift key was no longer being pressed but as soon as I put the key back on it goes back to being permanently pressed. Could this just be the key cover not sitting right on the actual key mechanism? I just had my entire display, keyboard, and topcase replaced a couple months ago so maybe they installed the key incorrectly or something? Anybody know what could be causing this? I'd really like to avoid remapping my keyboard and definitely trying to avoid spending another $300 for a new topcase after I just spent $900 basically repairing my entire macbook. Thanks in advance!

Update (06/22/2017)

So now the key is just acting strangely. Sometimes it works like normal, sometimes it gets stuck, and sometimes is just doesn't work at all.

Answered! View the answer I have this problem too

Is this a good question?

Score 0
2 Comments

Exactly which macBook Pro is this?

by

This is the new 2017 touch pad macBook Pro.

by

Add a comment

2 Answers

Chosen Solution

cameronfullertoncollege, This very possibly could be a warranty issue if key board was replaced so recently. Contact the repairer and see what they have to say/recommend. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

Was this answer helpful?

Score 3
Add a comment

try krabinerkey-elements and try to test the left and right shift keys. first disable the left shift key and leave the right shift key on. If the right shift key acts up, disable it and then do it again vise versa to the left shift key. If the either the right or left shift key is the culprit disable it forever and get used to it.

Update (04/30/2019)

try krabinerkey-elements and try to test the left and right shift keys. first disable the left shift key and leave the right shift key on. If the right shift key acts up, disable it and then do it again vise versa to the left shift key. If the either the right or left shift key is the culprit disable it forever and get used to it.

Was this answer helpful?

Score 0
Add a comment

Add your answer

cameronfullertoncollege will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 2

Past 30 Days: 3

All Time: 5,816