Repair information for the 7" Android tablet by Samsung. Fixing this device is straightforward, and requires only common tools. The Samsung Galaxy Tab is an Android-based tablet computer produced by Samsung. The 7-inch Samsung Galaxy Tab is the first model in the series. It was introduced on September 2, 2010

129 Questions View all

Samsung galaxy 2 7.0 shuts off on devices?

Block Image

Whenever I use it everyday now, for example as I use it, the device randomly turns off on an app and I tried to charge it so many times and it's still doing the same thing please help.

Answered! View the answer I have this problem too

Is this a good question?

Score 1

Comments:

Can someone please reply I've tried changing the plugs and it's doing the same thing.

by

Add a comment

2 Answers

Chosen Solution

This is called a crash. The app crashed. If it only happens on one app, try uninstalling it and reinstalling it from Google play store. Make sure you've restarted your device, by holding power until it says restart. If that doesn't work, or the occurrence happens on multiple apps, do a factory reset, from backup and restore in settings. Make sure and backup all your data, because this will delete everything! If nothing works, the apps you are using must be unstable, which means they don't work well on your tablet.

Hope this helps!

Was this answer helpful?

Score 3

Comments:

I haven't tried unistalling yet but I"ll try to see what happens.

by

How do you use the back up and save data??

by

@lilsarah18,.could you please explain what you mean?

by

When you mentioned "Make sure you back up and save data" I wasn't sure which one to press.

by

In settings, go to back up & restore, and select factory reset. Make sure all of your data (photos, contacts, etc.) Is backed up to the cloud or your computer, as the factory reset will delete it.

by

Show 10 more comments

Add a comment

Clean ur junk files of mobile or gets some more space in internal memory.

Was this answer helpful?

Score -1

Comments:

How do I do that?

by

Add a comment

Add your answer

sarahving will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 119