Model A1502 / 2.4, 2.6, or 2.8 GHz dual-core Intel processor / Released October 2013

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Keyboard unresponsive after battery replacement

After replacing battery and booting my laptop, my login screen comes up, but most of my keyboard became unresonsive. There are some keys working, but not all. Trackpad works, keyboard backlight works, but the rest of the keyboard is unresponsive. Please help!

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See step #69 of this guide and reseat it:

MacBook Pro 13" Retina Display Late 2013 Upper Case Replacement

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What do you mean by reseat it? i tried taking the cable out and putting it back in. It didn't work.


Have you has a liquid spill on the machine?


No liquid spill. All I did was follow the guide to replace battery, which I did, and now the keyboard is nonresponsive. Could it be a software issue or hardware? would the I/O logic board cable have anything to do with keyboard? Thanks for your help.


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