Says "Paper Jam" but no jam is present.

My Epson Artisan 1430 worked perfectly for about a year then stopped. The Ink and Paper Feed lights are both flashing and the Epson driver/software says I have a paper jam. Here's the message I'm getting:

1. Cancel all print jobs.

2. Open the printer cover and remove any jammed paper.

3. Close the cover and turn the power off and then on again.

There is absolutely no paper jam. I've tried unplugging it, rebooting - nothing helps.

I cannot get the ink head to unlock so I can't use a method suggested by others.

I now have a very expensive printer that worked for only a year.

Any suggestions - other than send it back to Epson for repair?

Answer this question I have this problem too

Is this a good question?

Score 1
Add a comment