Model A1502 / 2.4, 2.6, or 2.8 GHz dual-core Intel processor / Released October 2013

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Won't turn on even when the MagSafe is plugged in.

Won't turn on even when the MagSafe is plugged in. This is a new MagSafe that had been working. Laptop just stopped working. Is this a hardware issue that could be repaired?

Update (06/08/2017)

It is a ME864LL/A 128GB. I am not aware of any water and or drop damage. I have the back off and do not see any obvious signs. The MagSafe MD565LL/A was from the Online Apple Store and was bought 8/16. This is happened this spring not prior to new MagSafe. There is a thought that it could be the part on the inside of the computer that the MagSafe connects too. I look forward to your reply.

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Please give us your exact model as they have been making these sine 2012. Please tell us the history of malfunctions including any spills and impacts. Seems like you bought a new mag-safe, was the same thing going on with the old one. Is the new one Apple branded or a knockoff?

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Here's how to replace the mag-safe board: MacBook Pro 13" Retina Display Late 2013 MagSafe DC-In Board Replacement

Here's the replacement part: MacBook Pro 13" Retina (Late 2013/Early 2015) MagSafe 2 DC-In Board

MacBook Pro 13" Retina (Late 2013/Early 2015) MagSafe 2 DC-In Board Image

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When you plug the MagSafe adapter in, you should see a green light come on the connector. If not, try it on another Macbook. If it works, then probably the MagSafe port on your Mac is probably bad.

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How do I replace the port on the Mac? I do not have another Mac with the same type of connector to try on another Mac.

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Mary Brown will be eternally grateful.
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