Skip to main content

The third generation of the Samsung Galaxy Note phablet series released September 25, 2013. Identifiable by the model number N9005.

248 Questions View all

Unable to turn on Wifi but data still working

Everything was fine this morning. Dunno why suddenly im unable to connect to wifi.

It's like this, the wifi button cannot be turned on, the color is darken. I still can turn it off, but when i tried to turn it on, the button ust darken but nothing happen, however my data still works,please help.

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Most Helpful Answer

Try installing an app called "WiFi manager" from the play store. If that doesn't fix it, a factory reset should, and as a last resort, check your wifi antenna. If all else fails, it must be at the chip level, which requires replacement of the motherboard. Hope this helps!

Was this answer helpful?

Score 1

5 Comments:

After installing the apk version of the software you've mention, I've clicked on the "turn on wifi" but its not working, the wifi button(in where i scroll down the screen) is still dark yellowish color(just like when you turn it on, it takes time before it fully turn yellow, but in my case it automatically turn off before it turn yellow), im now going to try the factory reset method, wish me good luck.

Btw, this is the first time using this website, thanks for fast responds:)

by

Your welcome. We always try to provide the best answers as fast as possible. If the factory reset doesn't fix it there is a good chance it's just a loose wifi antenna.

by

Apparently I still cant turn on the wifi after formatting, is this consider as hardware failure?

by

Possibly. It is very likely now that the wifi antenna is loose. Especially if you dropped it recently. Use the guide below to check it. It's the blue cable on the left of the phone. Samsung Galaxy Note 3 Motherboard Replacement

by

Also look at this guide:

Samsung GALAXY Note 3 - Service / Test menu

Open the phone app and dial the 2nd and 3rd to last codes and find any wifi related options.

by

Add a comment

Add your answer

Navinous will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 1

All Time: 124