The Apple iPhone 5s was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Silver, Gold, and Space Gray.

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Phone not turning on after being dropped, tried almost everything

Hi, I crashed my bike and landed on my phone, it was fully charged and was working perfectly, but it doesn't power on, I have tried pushing the home + power but that didn't work. I have also tried connecting to itunes, it reads it but says it has a problem and needs to be updated or restored to factory settings, which I did, but it still isn't powering on. Could anyone offer an explanation and tell me how to fix this.

Thank you!

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Is the screen cracked at the moment?


Did it show any errors when restoring?


The screen is intact and it restored and showed up as a new Iphone on itunes, but after trying to connect again it came up with the same message as the start, telling me there was a problem and had to be restored to factory settings.


You'll lose data, that you haven't saved. But you can try the restore, and see if it brings everything back. After that I would try a known good, or new probably from here, to test if that's the problem


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If none of the excellent suggestions in the comments work, then I would suspect that the logic board was damaged during the impact. Did the housing sustain any obvious damage (dents, bends etc.)?

I believe it needs to be opened up and inspected. It could be connector related or modular in nature but chances are it's a logic board issue. An experienced tech could at least rule out any modular issues. If it is logic board related, then you will need to find someone who does micro-soldering repairs.

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Screen isnt turning on? try the order of operations below that my technicinans all follow!

By following the steps below, you agree not to hold myself, or the website responsible for any damage to self, device, or surrounding objects, that improperly handling your phone may cause. These steps will also assume you have the required tools to do repairs, where as else, it would make no sense to ask for instructions.

1) Hard Reset: Hold the home, and lock button down together for 15-20 seconds, or until you see the apple logo. if you get the apple logo, great! if not, continue

2) Data restore: Plug the device into the computer. (preferrably one it has been plugged into before) make sure the device is recognized by USB. check what the device reads as on iTunes. If it gives you the option to restore the device up front, then do so immediately. should it read fine as a phone, then continue

3) Loose connectors: Disconnect the screen, clean the connectors with Isopropyl 99% rubbing alcohal, and a new toothbrush. Then reconnect the screen. Should this fix the issue, great! if not, continue

4) Excite The Battery: Hit the + and - of the device with an external power supply for approximately 30 Seconds to 1 Minute. (This power supply MUST be of the proper voltage and amperage of which the battery will accept, otherwise injury may occur. these Specs can be found written on the battery itself)

The next steps require parts, and will not be free of charge

5) Check the board for physical damage: Scan the board (Preferrably under a 10X+ Microscope) for cracked, chiped, blown, or missing components. replace any problmatic components.

6) Battery: Replace the battery, if this fixes your issue, Great! if not, continue

7) Screen Replacement: Replace the display assembly. If this fixes your issue, great! if not, continue

8) Logic board replacement: You will need to replace the logic board in the device. this will fix your failure.

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