This Samsung Tablet was first released in May 2015 and can be identified by its 9.7 inch diagonal screen. The model number of the device is “SM - T550.”

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Why can't I create Settings widget?

I could create an Apps widget via Widgets > Settings both in my former tablet (Galaxy Note 10.1) and in my current smartphone (Moto G4 Plus), but that option is not available in my Galaxy Tab A 9.7. Is there a fix for this issue? TIA.

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Which versions of android were you using in the other devices and what is in the Galaxy tab A. Could just be a option available to that particular version. You may just need to upgrade to a newer android system You may also want to look in the google store for an app to help with your widget issue . Hope this helps

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Galaxy Note 10.1 - Android 4.0.3

Moto G4 Plus - Android 7.0

Galaxy Tab A 9.7 - Android 6.0.1

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