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Repair guides and disassembly information for laptops manufactured by ASUS.

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ASUS not booting into Windows / not started up

Instruction at 0x00007FFF5ABA8E3E referenced memory at 0x00007fff83b999e8 couldn't be read. The laptop not started up with black screen.

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Unfortunately this is quite a wide umbrella error, and can mean anything from a hardware problem to a software problem.

A few steps to try:

Run "Windows Memory Diagnostic" by searching for it in the windows start menu.

Your CPU will be either intel or AMD, if intel search google for "intel cpu diagnostic test", find intels won software, run it. There isn't an official one for AMD.

Run a virus scan.

Make sure your Windows is up to date.

Press Win+R type "cmd", press enter, type "sfc /scannow", to scan windows files for errors and will replace anything it finds a problem with.

Let me know if any of this helps.

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Dear Conor, Thnk You very much for Your revert. Unfortunally NB ASUS not starting on more... Display screen had slightly violet light after swith on and no more happened... No Windows strating, no F8 or F10 reaction after Ctrl-Alt-Del...


If the device is not even getting to the bios screen you may be expiriancing a critical hardware failure, probably the motherboard or some component of it, given the nature of the violet screen you mentioned it may be the gpu.

You could try to remove the CMOS battery and swap out the ram, but I'd say that wouldn't work.


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1.Remove your hardisk and see if it shows again, in the case it does, there is hardware problem, otherwise, let know.

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Ivan Ivanov will be eternally grateful.
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