My tablet won't open my emails

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Samsung Galaxy Note 10.1 2012

A 10.1 inch Samsung tablet computer with a 1.4 GHz processor, 1280x800 pixel LCD, and 149 ppi multi-touch display. The model number of the device is GT-N8013ZW. Released August 2012, repair of this device is straightforward.

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Suzan Rashid @suzanrashid

Rep: 277

2

1

Posted: May 21, 2017

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My tablet won't open my emails

My tablet will not open any emails in my inbox, it opens FB and YouTube, but not gmail

Answered! View the answer I have this problem too

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For me simple, text only, emails open but more complex ones don't. Strangely they appear instantly if I hint 'reply' or 'forward'.

Dec 5, 2018 by t.treffry

Need help please

Mar 23, 2021 by alberta doiron

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3 Answers

Chosen Solution

Annie Jackson @anniej20

Rep: 661

6

9

3

Posted: May 21, 2017

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or the email issues, go to the App Manager, select Email, and Clear Cache. If that doesn't help, then open the Email app, tap Menu>Settings, and remove your email accounts. Then add them back again.

Good luck......

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3 Comments:

No clear cache, so if remove email accounts, means I have to set up the account again ? Also enter all email addresses ??? Should there be a clear cache somewhere?

Feb 12, 2020 by bl.hudson

I did this now I can't reset up my email.

Mar 23, 2021 by Burlesque

I did that and now I can't find my emails at all...

Jan 23, 2023 by Dianne Thibodeau

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For me simple, text only, emails open but more complex ones don't. Strangely they appear instantly if I hint 'reply' or 'forward'. — t.treffry
No clear cache, so if remove email accounts, means I have to set up the account again ? Also enter all email addresses ??? Should there be a clear cache somewhere? — bl.hudson