Released September 16, 2016. Models A1661, A1784, and A1785. Available in 32, 128, or 256 GB configurations in Rose gold, gold, silver, black, jet black, and (Product)Red.

563 Questions View all

Won't turn on after crash. Black yellow residue inside phone

The phone had a cracked screen and a little while after the phone just shut off. Opened the phone to see a bit of a residue on the shield plate and battery. Just to double check that it could be the battery?

Block Image

Update (05/12/2017)

Block Image

this is the inside. It's a little on the battery too

Update (06/23/2017)

Hey guys so I just replaced the battery on this phone. However it seems it won't turn on. The computer won't reconize the phone either. Could it be the lighting connector?

Answered! View the answer I have this problem too

Is this a good question?

Score 0


So do you think replacing the battery could fix this? I mean just trying my best to try and fix this phone for a friend.


Could you send a picture please?


There should be a picture in the question. Trying to post it now.


Add a comment
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12

1 Answer

Chosen Solution

Added image. Those are signs of liquid damage / corrosion on the phone. I could be wrong though because that can also be caused by punctured battery gas leakage.

Was this answer helpful?

Score 2
Add a comment

Add your answer

David Loder will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 1

All Time: 83