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32GB SDHC card; tablet sees it, but setting won't show available space

I have a Galaxy Note 10.1 2012 tablet with Android Version 4.1.2. It keeps running out of storage space, so I decided to mount a 32GB SDHC microSD card in the slot. I installed the card correctly, and the tablet sees the card, but after I mounted it, no available storage space info is showing in the Settings, Storage area under SD Card. It offers an icon on the home page, when I click to format the SD card, it acts like it does it, but the sd card icon returns to the black frame in the corner, and when I return to Settings, Storage, SD Card, all it offers for choices is Mount SD card. I suspect a faulty SD card slot, but wanted to get your opinion before I spend any money on a possible fix.

I have a newer tablet that I purchased last year, and it works A-OK, but would like to keep the older 2012 tablet working as I've gifted it to my 80-yr-old aunt to play slots!

Any suggestions?

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Put the card in a PC or Mac.

Right-Click the Card when it shows up.

On a Mac, select Get Info

On a PC, select Propreties

Check that the card is formatted as "FAT32", not "XFAT" or "NTFS".

If it is not, you will need to backup the data and format as FAT32.

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I cannot check the SD card. It is installed in a tablet in Delaware, and I'm in Albuquerque! However, I can tell you that it was a brand-new 32GB SanDisk microSDHC. Is there a way to check the properties of a microSD card on a tablet?! This is a great possible fix, and I surely appreciate your suggestion.

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If there is nothing important on the SD card, you can always try reformatting it directly to see if the issue is resolved. Android 4 will directly try to format as FAT32.

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Checked another brand new one (just like the one that doesn't work correctly in the tablet), and it's formatted FAT32.

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From this page, it looks like you should try to update the tablet to 4.4.2

http://www.gsmarena.com/samsung_galaxy_n...

Settings --> About Tablet --> Software Update should be where it is.

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Thanks for the suggestion. Need to find where I can download the update. Don't see any download options at android.com. Need to spend some time researching where I can find the downloadable update.

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I tried "software update," but since 4.1.2 isn't any longer supported, the tablet settings page tells me that the latest updates are already installed on the tablet. Maybe it's time for a new tablet!

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psbakley will be eternally grateful.
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