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When I turn on the tablet only asus logo appears

When i turn on the tablet only asus logo appears,then nothing happens afterwards it stops there it is unable to continue load and go to the main screen . I keep on turning on and off the tablet but still it doesnt work . please help me thank you.

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Hi @dalida ,

What is the model number of the tablet?

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ASUS MeMO Pad ME172V i think this one . @jayeff

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Sounds like your OS may be damaged, best bet is to factory reset it, you can use this guide from ASUS to fix it, try it and let us know what happens https://www.asus.com/US/support/FAQ/1006...

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Im sorry but im not that particular in terms of technology i dont know what those guides mean.

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You don't need to be a pro at all. The instructions are very simple, click on the link and follow the instructions. Do it step by step and you can easily solve your situation. Let us know how it goes.

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the boot menu doesnt show up after i press and hold to power button . it only turns on then off afterwards

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ryandalida201 will be eternally grateful.
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