The Samsung Galaxy Note 5 (called the Note5) is a phablet-style phone with stylus, manufactured by Samsung, released in August 2015.

221 Questions View all

Why can't I hear during my calls?

I've had this phone for almost a year now. About 2 months ago I couldn't hear anything on my calls I made or received. If I made a call I would hear a beep then nothing after that and when I received calls I would hear nothing at all. I tried using Bluetooth and speaker phone but I still can't hear anything. Factory reset twice and I recently did it today without signing in to anything and now I can only hear the tone before a call then nothing else. I also tried turning off wifi calling and VoLTE but they didnt work. But my phone calls work perfectly when I use what'sapp to make a call. And also people can hear me on the calls its just I can't hear them. Does anyone have a clue on how to fix this? I'm lost.

Answer this question I have this problem too

Is this a good question?

Score 1
Add a comment

Free shipping on all orders over $100 or containing a Pro Tech Toolkit!

Browse Our Store

1 Answer

Does your phone have any cracks or water damage of anything or that nature?

If you have any questions or concerns please comment below.

Was this answer helpful?

Score 0


It has a small crack on the back which voided my warranty.


Ok this could had damaged somethings on the board have you had the phone apart recently?


It's a used phone that I got last year June.

I've never taken it apart but maybe the previous owner did.


Add a comment

Add your answer

Alex Oparaoji will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 2

Past 30 Days: 9

All Time: 681