The Samsung Galaxy Note 5 (called the Note5) is a phablet-style phone with stylus, manufactured by Samsung, released in August 2015.

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Why can't I hear during my calls?

I've had this phone for almost a year now. About 2 months ago I couldn't hear anything on my calls I made or received. If I made a call I would hear a beep then nothing after that and when I received calls I would hear nothing at all. I tried using Bluetooth and speaker phone but I still can't hear anything. Factory reset twice and I recently did it today without signing in to anything and now I can only hear the tone before a call then nothing else. I also tried turning off wifi calling and VoLTE but they didnt work. But my phone calls work perfectly when I use what'sapp to make a call. And also people can hear me on the calls its just I can't hear them. Does anyone have a clue on how to fix this? I'm lost.

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1 Answer

Does your phone have any cracks or water damage of anything or that nature?

If you have any questions or concerns please comment below.

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Comments:

It has a small crack on the back which voided my warranty.

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Ok this could had damaged somethings on the board have you had the phone apart recently?

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It's a used phone that I got last year June.

I've never taken it apart but maybe the previous owner did.

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Alex Oparaoji will be eternally grateful.
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