Why does the washer drum tilt toward the back of the unit?

the washer drum tilts toward the back of the unit and causes a gap between the drum and the seal. could this be due to bad springs. i have already put new shock absorbers in as the old ones were bad. not sure where to check next.

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Yes. The springs are worn. Replace all of them at the same time.

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bullshit! pure Bullshit

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I installed new springs ...no joy

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No joy? Is your washer a top load or front load? Please include the washer make and model number.

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If you have a front load washer, the tub bearing and spider gear could have failed. That is an expensive and difficult repair.

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