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Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

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Apple Logo Loop + Can't Restore

Hey,

My iPhone 6 is stuck in a loop. The Apple logo appears, then the screen goes dark. I've tried restoring the phone through iTunes, but I keep getting error messages: Error 9 and Error 4013.

Thoughts?

Paul

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iTunes restore error 9 and 4013 both point to a hardware fault on the phone.

Usually it's the NAND flash memory chip (large chip on board) at fault which is used to store all of the system firmware and data / storage on the phone.

Did you buy / get the phone second hand like this?

Or did it suddenly stop working for no apparent reason / after drop / software update / water damaged / just changed screen / other small parts inside / changed battery before?

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