The Moto G 3rd Generation (also known as the Moto G3, model no: XT1540) is a smartphone released by Motorola in July 2015. It serves as an economical alternative to Motorola's flagship smartphone, the Moto X.

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No Cell Reception: Reads Imergency Calls Only

Cell reception triangle remains blank even when I'm in obvious cell range. To left of triangle reads "Emergency Calls Only." Thus phone useless for telephoning and messaging. All works fine otherwise. I chatted with Tracfone. They told me to remove then replace the battery. Removing the battery is no small procedure for this phone. Thus, I am asking for help. Thanks, Jim Jarvis

By the way. Phone hasn't been dropped, exposed to water, etc. Phone is well taken care of.

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To remove the battery follow this guide.

Motorola Moto G 3rd Generation Battery Replacement

something else you may want to try is to remove and clean the sim card . if you get no joy then try a factory reset but remember if you do a factory reset you will need to back up your data as all will be restored to the factory settings and all personal data lost . This video shows how to preform the factory reset

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Now I have to learn how to backup the data. Thank You, Jimfixer.


@jojsierra sorry I omitted that this should help with the backup


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James Jarvis will be eternally grateful.
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