Why my tv has No sound

sound is intermitten.tv only months old. 32'' element tv

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Hi @leon1 ,

Have you tried using headphones (if there is a headphone socket) to listen if the audio is OK or not there?

What is the audio source for the TV, antenna signal, HDMI input, Composite or Component input etc?

If it occurs on only one type of input check the output of the device that is sending the signal, e.g. set top box or PVR etc. by connecting it to another TV if possible (except antenna perhaps, if it is faulty the video should be affected as well)

If it occurs on all types of inputs and in the headphones as well, since the TV is only a few months old (from new?), verify the purchase date as printed on the TV sales receipt or proof of purchase document and then consult the warranty statement that came with the TV documentation, first to verify the warranty period and if it is still valid, as to what you have to to to make a claim for a warranty repair or replacement.

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If you have picture but no sound

  1. Press Volume Up Button to check that the volume is at a high enough level.
  2. Check all wires to ensure they are firmly connected, including any coaxial cable.
  3. Ensure that the audio and video cables are connected to the same inputs on the TV.
  4. For example, if the video cables are connected to the Video 1 set of inputs, be sure the audio cables are also connected to the Video 1 set of inputs.
  5. If you are using an HDMI cable, see I just installed HDMI cables, and now I have no audio.
  6. If available, try replacing the audio cables with a different set. If this resolves the problem, the cables are bad and need to be replaced.
  7. If the issue remains, reboot your Spectrum Receiver by unplugging the power cord for 5 to 10 seconds and then plugging it back in.
  8. When the time is displayed on the front of the Spectrum Receiver, turn it back on.

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