Blue box in corner problem

There is a blue box with letters and numbers that don't go away how do i get rid of the box?!

Update (04/21/2017)

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@jayeff model number Dp42d24

Update (04/21/2017)

Its also says v8-ms39308-lf1v020t420hvn06.1p

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3 Comments:

Hi @ebkgregh ,

Your question is a bit vague. (What letters and numbers? What does it say?)

Take a close up picture of the problem and post back here and we'll try to help you. Here's how Adding images to an existing question.

Also what is the model number of the TV please?

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Have you tried unplugging the tv and leaving it like that for a few hours?

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@ebkgregh what have you plugged in to your TV? Unplug everything and just try one input source. i.e. DVD player. does that "box" remain?

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