4-inch iPhone released in March 2016 with similar hardware specifications to the 6s. Available in Silver, Space Grey, Gold, or Rose Gold with 16/64 GB storage options. Model A1662 and A1723.

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Phone will not turn after taking a knock but does once battery is reset

Hi community,

I have an iPhone 5 se

The phone will not turn on after each time it has taken a knock.

However if I unplug the battery and plug it back in it fixes it everytime but once the phone takes a knock again it will be dead until I unplug and then replug the battery back in . I have replaced the battery but am still having the same problem. Anyone have any ideas?

Answered! View the answer I have this problem too

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Does it charge on the charger normally?


What is the history of this phone: badly dropped? And/or screen replaced before? Bonus question: is the shield holding the battery missing?


Maybe stop giving it knocks?;-)


Chargers normally. Iphone in perfect condition with all parts still there , only replacement part is the battery


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@ileg155 ,Isaac, If device happens to be under warranty return for repair/replacement/refund. If no warranty read on.

It sounds like it could be a loose connection, loose component or perhaps a cracked solder joint. Below is a disassembly guide to get you inside the device. You can check connection/wires for damage and clean the connection using Qtip dampened with 90%+ Isopropyl Alcohol and reseat them securely. Use a magnifier and look for cracked/bad solder joints and for loose/damaged components. Reassemble and try. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

iPhone SE Teardown

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i thought it might be the same , i'll give it a try


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Isaac Legg will be eternally grateful.
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