Repair guides for Android cell phones manufactured by ZTE.

1101 Questions View all

Phone app crashes every time I try to make a call.

Every time I try to make a call, before I even dial the phone app crashes. Yet I'm able to receive calls, just not make an outgoing call.

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

2 Answers

Chosen Solution

@mongo19696 , Don, Try to find the phone app clear cache then erase data and press OK, then try to make a call. If this does not do it, possibility other App/software could be corrupt and a Hard reset may solve the issue. Hard Reset will erase all of your data. 1st link is more trouble shooting info. for you to check out and th 2nd link pick your device to see how to perform Hard reset. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

Was this answer helpful?

Score 2


I didn't want to go thru the hassle of reinstalling all apps after hard reset method. Instead I simply installed

True Phone from the PlayStore. and now the phone part of my phone is customizable and works even better than the phone app that came stock on the phone.


Don Mathison,,that is great that the issue is resolved, thanks for posting back.


Add a comment

The sam thing happened to me. I tried to clear cache and also the data of the 'Phone' app, that i used for calls. But that didn't work, so i just 'uninstall updates' of 'System Web Viewer' and then update it from play store. It solved my problem.

Was this answer helpful?

Score 1
Add a comment

Add your answer

Don Mathison will be eternally grateful.
View Statistics:

Past 24 Hours: 30

Past 7 Days: 213

Past 30 Days: 803

All Time: 6,222