Announced in March 2015, and released April 10, 2015, the Galaxy S6 is the next flagship in the Galaxy line. The curved screen version is known as the Galaxy S6 Edge.

273 Questions View all

Phone Dropped, screen not working but LED is flashing (blue to white)

Hello, as obvious from the title I dropped my Galaxy S6 and the screen is black. Turning the phone one just gets me a flashing LED and nothing else. The phone is still in the warranty period. If I sent it for servicing is there any way for them to know that I actually dropped my phone?

Is there anything inside the phone that can break or shatter from a meter-long fall?

Or is the screen broken because something is misplaced which shouldn't be much of a big deal?

Thanks a lot

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

2 Answers

Chosen Solution

elchinaxundov, Check the link below and play the vid., as the Samsung phones are subjected to drop test and from 1 meter should have survived. Return under warranty for repair/replacement/refund. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

https://www.slashgear.com/samsung-does-i...

Was this answer helpful?

Score 4

Comments:

elchinaxundov , at this link $180.00 Recommended Retail Pricing for Screen Replacements.

http://www.samsung.com/au/support/screen...

by

Thanks for the tips. The fall was DEFINITELY below 1 m. And assuming that Samsung decides that the damage was done by fall and would not be covered how much should I approximately expect to pay in order to get a screen replacement?

by

Wow, that's like more than half the cost of a phone. I'll see what I can do :)

by

elchinaxundov, thanks for replying back, good luck with your S6.

by

Thanks :) I hope it will work out.

by

Add a comment

Hi yes this is a AMOLED break its very odvious when put under t light tests or high frequency light a common test done by samsung on the display to determine if it was physical damage that caused the phone to quit working it needs a Screen Replacment.

Was this answer helpful?

Score 2

Comments:

AMOLED vs LCD: differences explained

http://www.androidauthority.com/amoled-v...

by

Just curious, if a screen stops working because of a fall, does that mean something is irreversibly wrong with it that it needs to be replaced or does the fall make something displaced inside that can be fixed without replacement?

by

Just A screen replacment is commonly needed drops can lead to other issues at this point screen replacement is the best option

by

I see, then I'll probably won't push my luck and go for the screen replacement. Thanks for the advice :)

by

Add a comment

Add your answer

elchinaxundov will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 7

Past 30 Days: 22

All Time: 124