Did all the reset for iPod but still doesn't work.
I have been going through all the tests that you guys have been saying. All that happens after performing the tests is the same screen that always comes up. Connect to your comupter use itunes to restore. But I can't get anything to happen. I've reinstalled itunes too. I've done the manual and auto tests. I do notice when it comes to the accessory test I can't get past that. That might say someting.
Is this a good question?
16 Comments
Hi there I think I might just have left a comment on the previous post? Is it the white screen with the writing that you are seeing? I have had that happen with an ipod with a new logic board but a bad harddrive. No other symptoms with your iPod? Yo umight start here until we get this totally cleared up
1. Select Add/Remove Hardware (bottom right of the screen) to see if the PC recognizes the iPod. 2. In folder C:\Program Files\iTunes, doubleclick on iTunes Helper, which won't show you what it's doing, but will reinstall drivers 3. If all else fails, use Add/Remove Programs to uninstall iTunes (which will not eliminate your iTunes library), then redownload iTunes and reinstall it. Hope you are running Windows :)
by oldturkey03
I hope I'm using this platform correct. I am leaving comments but maybe I'm suppose to leave answers. Let me know
by varanokaren
I tried a restore again but this time got an error occurred #1439. Also when I tried to bring up itunes helper it wouldn't come up. Is it the icon or folder?
by varanokaren
You are doing all the right things. Sometimes it is a little bit of a pain to get it all setup the way it is supposed to. I find myself to sometimes repating steps a few times. Here is a link that deals with error 1439 http://discussions.info.apple.com/messag... and here is there solution to it http://support.apple.com/kb/TS1539 but do not get to frustrated if it does not work right away. There is more that one way to fix things. You'll get there, just let us know...
by oldturkey03
Thank you. I'll be working on it while I try to get some Christmas cookies made. I'll let you know.
by varanokaren
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