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Repair guides and support for tablets made by Visual Land, Inc.

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Can't charge my tablet. I dropped and the usb port will not charge it

Cannot charge through the usb port

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@cookbook1 , Shelia, Look in the charge port and blow/pick out(carefully) any dust/debri that may be causing an issue also look in the port for any bent pins and straighten very carefully with a tooth pick. Try a different compatible charger/cord to see if that is the issue. If different compatible charger/cord does not fix and port looks/test good, the battery or connection could be bad, if able to clean battery connections and reconnect/install battery, still not charging battery probably faulty. If port is found to be bad/loose/damaged , this is really not a repair for the inexperienced because the charge port for your device is soldered to the mother board and the heat generated could cause further damage if not very careful. I will post a link to a tear down guide(select your model) to get you inside the tablet to check the charge port and will also post a link showing what is involved in repairing a mini USB attached to the board. The last link is to new charge port's, which you may have to do a search for your model or try to match up visually. If not wanting to do the repair yourself have a good computer/cell phone repair shop have a look and estimate repair. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

Visual Land Tablet

https://www.youtube.com/watch?v=YxxpLYf1...

http://www.ebay.com/bhp/replacement-usb-...

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It sounds like you may have broke your charging port off of the circuit board. I believe they are made similar to kindles. This is a common problem for them. You will need to find someone who does rework.

I think the best way to be sure this is your problem. Plug in your charger and move it around. If it feels loose, I would bet the port needs to be reattached.

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